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Home » AI Is Entering a New Business Phase in the U.S.: What Nvidia and Salesforce’s Results Mean for Workers and Companies

Business

AI Is Entering a New Business Phase in the U.S.: What Nvidia and Salesforce’s Results Mean for Workers and Companies

Enzo Calveri
Enzo Calveri
August 28, 2026
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The latest earnings from major technology companies suggest that AI spending is moving from experimentation toward a broader business transformation, with consequences for jobs, productivity and consumers.

Contents
Why are U.S. companies still spending so heavily on artificial intelligence?What does the AI boom mean for American workers and small businesses?Could AI make products, services and everyday business cheaper?

Artificial intelligence is entering a new stage in the U.S. economy, and the latest corporate results offer an important clue about what may come next. Nvidia’s latest forecast reinforced expectations that companies will continue spending heavily on AI infrastructure, while Salesforce reported stronger demand for AI-powered business tools. Together, the developments suggest that artificial intelligence is becoming less of a technology experiment and more of a business investment tied directly to revenue, productivity and workplace operations.

That matters beyond Silicon Valley. Businesses of all sizes are deciding whether AI can reduce costs, improve customer service, automate repetitive work or help employees produce more in less time. At the same time, workers are asking a different question: will these tools complement their jobs or eventually change the number and type of positions companies need?

For American consumers, entrepreneurs and employees, the important issue is therefore not simply whether the AI boom continues. The bigger question is how quickly its economic effects move from technology companies into ordinary businesses, workplaces and household budgets.

Why are U.S. companies still spending so heavily on artificial intelligence?

The latest Nvidia results provide one of the clearest signals that corporate spending on AI infrastructure has not reached its peak. The chipmaker forecast revenue of about $108 billion for its next quarter and projected roughly 70% revenue growth for fiscal 2028, reinforcing expectations that demand for computing power will remain exceptionally strong. Nvidia and AWS also plan to deploy an additional 2 million GPUs during 2027 and 2028.

For businesses, the significance goes beyond Nvidia itself. AI requires enormous amounts of computing capacity, data storage, networking equipment and electricity, creating opportunities for companies involved in semiconductors, cloud computing, data centers, cybersecurity, energy and specialized software. The recent market reaction illustrated how broad that ecosystem has become: after Nvidia’s forecast, the Nasdaq rose 1.6% on August 27, while other technology and semiconductor companies also gained.

The next stage, however, is likely to be judged less by how many AI chips companies purchase and more by what those investments actually produce. Businesses ultimately need higher revenue, lower operating costs, better customer experiences or greater productivity to justify continued spending. That creates pressure on executives to move from pilot projects to measurable applications such as automated customer support, sales assistance, software development, data analysis and internal workflow management.

There is already evidence that this transition is happening. Salesforce raised its annual revenue forecast after reporting stronger demand for AI and data products, while expanding its relationship with Anthropic to integrate AI capabilities into its business software. The company said annual recurring revenue from its AI and data products was approaching $4 billion, showing that enterprises are increasingly paying for AI capabilities rather than merely testing them.

What does the AI boom mean for American workers and small businesses?

The effect on employment is more complicated than the simple idea that AI will replace workers. U.S. Census Bureau data show that AI adoption varies substantially by company size. Between December 2025 and May 2026, overall business AI use remained around 17% to 20%, while 37% of companies with at least 250 employees reported using AI. By comparison, fewer than 20% of firms with four or fewer employees reported using it.

That gap creates both a challenge and an opportunity for small businesses. A large corporation can afford dedicated AI teams, consultants and expensive software systems, while a small retailer, restaurant, contractor or professional service firm may have only a few employees and limited time to experiment. Yet smaller companies can potentially benefit substantially from inexpensive AI tools that handle routine administrative tasks, marketing, customer communication, scheduling or document preparation.

The labor implications are also more nuanced than headlines about mass replacement suggest. The Bureau of Labor Statistics expects several occupations that are exposed to AI to continue growing through 2033. Software developers, for example, are projected to grow 17.9%, while business and financial operations occupations are projected to increase 6.9%. The agency notes that AI can automate portions of these jobs while simultaneously increasing demand for workers who develop, supervise and implement AI-enabled systems.

For employees, that means the most valuable skills may increasingly combine traditional professional knowledge with the ability to work effectively alongside AI. A financial analyst who knows how to evaluate AI-generated information, a marketer who can use automation while maintaining brand judgment, or a manager who understands how to redesign workflows may become more valuable rather than less.

Training will therefore become a central business issue. Companies that introduce AI without teaching employees how to use it risk creating inefficient workflows, inaccurate information and resistance inside the organization. The firms that benefit most may be those that treat AI adoption as a workplace redesign project rather than simply buying another software subscription.

Could AI make products, services and everyday business cheaper?

One of the biggest unanswered questions is whether the enormous investment in AI will eventually translate into lower prices and better services for consumers. In theory, automation can reduce the amount of time businesses spend on repetitive tasks, allowing companies to serve more customers without increasing costs at the same rate. A small company could potentially use AI to respond to customers around the clock, analyze sales data or create marketing materials without hiring separate specialists for every function.

There are already signs that companies are trying to make AI easier and less expensive to deploy. Google recently announced new enterprise AI pricing options designed to address the cost uncertainty businesses face when experimenting with the technology. The move reflects a broader challenge in the market: companies want access to advanced AI, but they also want predictable expenses and clear evidence that the investment will generate a return.

That creates an important distinction between the AI boom and previous technology cycles. The long-term winners may not necessarily be the companies with the most impressive AI demonstrations. They may be the businesses that can integrate AI into everyday operations without allowing technology costs, security problems or unreliable outputs to erase the productivity gains.

Consumers could eventually see the effects through faster customer service, more personalized products, improved online shopping and potentially lower operating costs. But there is no guarantee that every efficiency gain will become a lower price. Companies may instead use productivity improvements to increase margins, invest in new products or compete more aggressively.

The next phase of the AI economy will therefore depend on whether businesses can convert technological capability into sustainable economic value. Nvidia’s forecast suggests that investment in infrastructure remains strong, while Salesforce’s results indicate that companies are beginning to pay for AI-powered business functions.

The biggest uncertainty is how quickly that investment spreads through the wider economy. AI adoption is still uneven, especially among smaller firms, and workers are likely to experience different effects depending on their industry and responsibilities. For American businesses, the immediate priority will be learning where AI genuinely improves productivity rather than adopting it simply because competitors are doing so. For workers, developing adaptable digital skills may become increasingly important as companies redesign jobs around human and machine collaboration. The technology boom is clearly continuing, but its most consequential chapter may be the period when AI moves from corporate investment plans into ordinary workplaces and everyday consumer experiences.

Fontes:

  • Reuters — Nvidia projeta forte crescimento e sinaliza continuidade do boom de investimentos em IA
  • Reuters — Salesforce eleva projeções com avanço dos produtos de inteligência artificial
  • U.S. Census Bureau — AI Use at U.S. Businesses
  • U.S. Bureau of Labor Statistics — AI impacts in BLS employment projections
  • Federal Reserve — Monitoring AI Adoption in the U.S. Economy
  • Reuters — Nasdaq e S&P 500 sobem após projeção da Nvidia
  • Reuters — Synopsys eleva projeções com demanda relacionada à IA
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